Friday, June 24, 2011
Market Share has a new definition
Let me start by saying that prior to the advent of the Internet in the mid-90s, third party travel distribution was dominated by the Global Distribution Companies (GDS) and booking share was most easily estimated by the use of MIDT (marketing information data tapes).
MIDT consolidates airline ticketing data from all the various GDS sources and is the only truly reliable source to estimate GDS booking share, amongst the group as a whole, but not within the ecosystem.
I must still stress "estimate" in that last statement, as MIDT often excludes regional players such as Travelsky, Infini, Topas, Axess, Sirena etc. and each MIDT provider has subtle differences in how they count segments and when they reflect cancellations.
MIDT is marketed by both Sabre and by Travelport (through their Data Intelligence group, formerly known as Shepherd Systems), among others, including Amadeus and DOB Systems. Mere mortals like myself cannot afford this product, which is subscription based. Last that I checked, it was in the range of $20-30k per month for a subscription.
Today, the GDS are now more of a channel for suppliers for distribution of their products - but one of many.
The new post-Internet marketplace is more fragmented and includes supplier.com sites, online travel agencies (OTAs), search and metasearch players, corporate self-booking systems and of late, others like Farelogix who facilitate supplier direct distribution, including to many of these other channels.
And surprise, surprise. There is no single source of aggregating booking data across channels. And since the US GDS companies are now private, booking share information is elusive at best.
As an aside, my apologies to Sabre for a statement in my blog last week entitled "Who Has the Power" about Travelport being the number one GDS in the US. Mea culpa Sabre. I've modified the original blog and now armed with clarification from both Sabre and Travelport, as well as stats from Amadeus' recent IPO, my next blog will focus on which GDS is the biggest.
In reference to " Richard Anderson, Delta Air Lines (5Q Interview) " As a follow on to my earlier article last week about doing...
I am now going to shift gears away from online technology and the role that they play in the travel distribution ecosystem to a topic that I...
You fully understand that rung #1 of the ladder is spamming and you've gotten past rung #2, noise. You get it -- that in order to reall...
UPDATED - March 12, 2014 Well, in the world of travel distribution on the OTA side of the equation, if Travelocity was the "come...
Part 2 of a 2 Part Series on Individual Relationship Management (IRM) versus Customer Relationship Management (CRM) which is flawed B...
2011 starts today – The Era of Social Commerce is here - Solutionz Media and GuestCentric Systems partnership announcedIn the "The Future of the Social Web," report released by Forrester in April 2009, by Jeremiah Owyang, a Forrester senior analys...
I love this quote by Thomas Edison about opportunity. "Opportunity is missed by most people because it is dressed in overalls and loo...
Lots of leaders will say thank you but have you ever worked for a leader that was great at acknow...
If you are familiar with the game of dominos, there are dots on each domino and the placement of a domino on each turn requires that you mat...